The Ratio EV App
The Ratio EV App
Whether you are involved in the installation and commissioning of a Ratio EV charger or you are an end user strategically planning your charging requirements, Ratio offers a user-friendly app that works across the entire product range.
The Ratio app allows you to remotely access your charger, enabling you to optimise your energy charging requirements and costs as well as providing valuable insights into your charging history. Additionally, you can schedule charging sessions during off-peak hours, further enhancing your control over the charging process and maximising efficiency.
The Ratio EV App
The App is available for Android and iOS.
Download the App directly from the App Store or Google Play.
The Ratio EV Charging App gives you:
Insight into your current charging session
A choice of charging modes: do you have a PV Solar system and is it a sunny day?
The choice of Pure Solar mode to charge with 100% green and free energy
Smart solar to maximise charging from the grid or a combination of PV and grid
The ability to lock or unlock the charger.
Delayed start
‘Plug & Charge’ mode: easily start charging without authorisation.
For installers: you can easily configure the charger in the installer friendly menu in the Ratio EV Charging App
Ratio App FAQs
No, after switching on the schedule and setting the desired schedule you don’t need to press start; the charging will automatically start at the set time. The start button can however still be used to start the charging immediately.
For safety reasons setting can only be changed when no charging session is active and no car is connected.
A session starts when the actual charging starts and stops when the car is disconnected. So only after disconnecting the car the session will be visible in the Charger History. As sessions could consist of several start/stops, e.g. on a cloudy day when using PureSolar mode, these are not reported individually in the Charger History but as one session.
You need to be in range of the Bluetooth® wireless connection of the charger to change any Installer Settings.
The charger is not connected to the Ratio Cloud through internet, so no schedules can be stored or accessed, and no Charger History will be logged in the Cloud. The charger can still be operated using the Bluetooth® wireless connection only. Restore the internet connection (e.g. reconnect the charger to a Wi-Fi-network or check the ethernet connection) to regain full Cloud functionality.
The Factory Reset will set all settings back to a default value. This means that an installer should reconfigure these settings to match your setup to your home connection. Using wrong settings could cause your home connection to be overloaded or MCB’s to trip.
Ratio ticked all these boxes and more
At Garage Play we turn tired and run-down garages into a genuine new space for the home, this could be a gym, an office, or simply a neater, nicer garage space. As part of our offering we wanted to supply EV charging equipment, but we need it to be smart enough to cope with differing power availability and solar interoperability, reliable and robust enough to cope with everyday living, plus good looking to fit in with our total proposition. Ratio ticked all these boxes and more!
Malcolm Stapleton
Garage Play
Ratio provide us with the back-up and support to give us the confidence to install these solutions
We have been working with Ratio for a couple of months now promoting and installing their domestic chargers to our customer base. Customer satisfaction is vital to our business as word-of-mouth and repeat business is an important part of our overall marketing plan. Ratio provide us with the back-up and support to give us the confidence to install these solutions. I would happily recommend Ratio to any business looking for a reliable partner.
Ben Smyth
Director EV PowerPoint
The guys at Ratio give us the tools and support we need
We are looking to grow the EV side of our business for both domestic and commercial installations. The guys at Ratio give us the tools and support we need from one manufacturer to provide a leading solution for our customers in both these markets.
Ross Shore
RSS Electrical